Looking after our participants, colleagues and their families is our priority. To ensure we can give help to you in the most effective way, we have established wider online resources and are regularly updating our questions and answers and expert insight. In addition, you can:
- Manage your account online to check the value of your savings, review investment performance and check your investment options in PlanViewer. Please note if you haven’t logged on before you will need your account reference number in order to register which you will find on all correspondence sent by us.
If you still need to contact us directly, our Service Centre is open and can be reached by email or telephone. We are experiencing higher than usual volumes of calls and emails and we would be grateful if you could use our website and PlanViewer in the first instance and only call or email if absolutely necessary.
Contact us by email: firstname.lastname@example.org Please be aware that we're unable to discuss account information by email. We aim to respond to emails within 2 working days. Or by telephone in the UK: 0800 3 68 68 68; International calls: (+44) 1737 838 585. Our hours are Monday to Friday, 8am to 6pm (UK time).