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Employers Consultants What we do for your employees Workplace Investing Service Centre

Workplace Investing Service Centre

In addition to online access to their pension accounts plan members can also call our helpdesk for:
 

  • Information on investment options and fund performance - including fund prices, objectives and major holdings
  • Account services - such as balance and general enquiries, fund switching for existing accounts and / or future contributions
  • Transactions - such as updating their details, transferring in and out, and ‘at-retirement’ guidance
  • Requests for printed material - such as pension guides and fund factsheets, annual reports, written confirmation and statements
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Workplace Investing Service Centre

Calling within the UK: 0800 3 68 68 68 International calls: (+44) 1737 838 585 Monday to Friday, 8am to 6pm (UK time).

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Phone or email

If your enquiry is about your personal account, please call us on 0800 3 68 68 68. You can also fax us at 01737 836 992. Please be aware that we’re unable to discuss account information by email.

Email: pensions.service@fil.com
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By post

Fidelity Pensions Management, Beech Gate, Millfield Lane, Tadworth, Surrey, KT20 6RP

This is designed for our corporate clients. The information does not constitute investment advice and should not be used as the basis for any investment decision nor should it be treated as a recommendation. The value of investments and the income from them can go down as well as up and investors may not get back the amount invested.

© FIL Limited 2022