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Keeping you and your members safe

Cybersecurity has never been more important, with phishing, email scams and data breaches all having risen in prominence across the industry. Although scammers are utilising technological enhancements to make their attacks more efficient, there are simple steps you can take to protect you and your members.

Play video

Katie Beecroft, Fidelity's Risk and Security expert, provides an outline of some of the cyber threats that you might encounter. She gives a few tips to help you improve your cyber hygiene and protect your digital footprint.

For employers

10 steps to protect your business from a cyber attack

Cyber attacks are becoming increasingly common and can have a big effect on a business. You can boost your protection by taking some effective and affordable steps.

Email takeover: protecting your workplace pension members

How fraudsters use email-based scams to deceive employers and members, highlighting the importance of strong security practices to prevent financial loss.

How to stay secure

When it comes to protecting your financial security, knowledge is your best defence.

Visit our Staying secure hub which provides information to help you stay aware of financial threats, tips and information to help you improve your cyber hygiene.

Supporting the fight against pension fraud and scams

As a pension provider, Fidelity has signed up to The Pensions Regulator (TPR)’s ‘Pledge’ initiative that requires a commitment to combat pension fraud and protect members from scams.

The Pensions Regulator (TPR) has provided a video to highlight the potential impact of pension scams and how you can help to protect your employees.

This video link is on an external site to the Fidelity website.

Reporting fraud

Suspicious account activity?

By phone, email or post. Call our Customer Services team on 0800 3 68 68 68.

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