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A message from Anne Richards, CEO, Fidelity International

For more than 50 years we at Fidelity International have built our business around a core value - always putting the interests of you, our customers, first.

Our purpose as a company is to work together to build better financial futures and we are here to support you in doing that through these challenging times.

I want you to know that everyone at Fidelity is committed to helping you with all your financial needs. Serving you and keeping colleagues safe are our top priorities. We will do all we can to make it easy for you to connect with us in the way that you choose, whether digitally or over the phone.

As a global business with significant operations in Asia, we have learned from our colleagues in locations such as China, Hong Kong and Japan, who were affected earlier by the Covid-19 virus. They maintained robust operational resilience throughout many weeks of disruption to normal activities and this experience has helped us to understand how to collaborate effectively and prioritise business-critical functions as we work in new ways.

Keeping on top of what’s happening and what it means for you

We cannot influence the economic impact of the Coronavirus outbreak nor manage the market’s reaction to it. We do however want to keep you well-informed about what is happening in the economy and the markets and what it means for your investments. Our team of experts are working hard to analyse events and help guide you to the best possible investment outcomes. Our latest insights and perspectives are being regularly updated. 

On behalf of everyone at Fidelity, I want to thank you for being a valued customer. I wish you and your loved ones continuing good health in the coming months.

Anne Richards

Chief Executive Officer, Fidelity International.